Kitsiso

Kitsiso is a funding-readiness platform operated by Acumetrics, helping Botswana SMMEs organise a verified business profile and document vault for funding applications. This policy explains what we hold and how we handle it.

Only what is needed to build your funding readiness:

• Account: your email address and a securely hashed password (or Google sign-in where enabled).
• Business profile: entity name, UIN, registration number, addresses, tax details (TIN / VAT), trading licence, banking details, and source of funds.
• People you add (directors, shareholders, beneficial owners): names, Omang / ID numbers and expiry, date of birth, nationality, ownership percentage, contact and residential details, and related declarations.
• Documents you upload: for example your CIPA certificate, tax clearance, trading licence, Omang copies, bank statements, and business plan.

Strictly for funding readiness — building your profile, computing your readiness score, tracking document expiry, and assembling a Readiness Pack that you can export or share. We do not sell your data or use it for advertising.

Your data is hosted with a reputable cloud provider outside Botswana — a cross-border transfer from Botswana, carried out under appropriate safeguards. Documents are encrypted at rest and in transit, access is restricted, and downloads use short-lived, expiring links.

To save you typing, Kitsiso can automatically read key details from the documents you upload — for example the entity name, registration and tax numbers, expiry dates, and Omang / ID numbers.

To do this, the document is sent to a trusted third-party AI service that reads it and returns the details it detects. This applies to the documents you upload, including sensitive ones such as bank statements and Omang / ID copies.

The AI service processes each document only to read it — it does not store your documents, and your documents are not used to train AI models. Because this provider operates outside Botswana, this is a cross-border transfer, carried out under appropriate safeguards.

You always review and confirm what was read before anything is saved to your profile — nothing is filled in silently.

We do not share your information with funders or anyone else unless you choose to export or share it. Behind the scenes we rely on service providers strictly as processors: a reputable cloud provider (hosting, storage, email) and a trusted third-party AI service that reads your uploaded documents to detect their details.

We keep documents only as long as they are useful for your readiness. Once a document expires, sensitive documents are permanently deleted after a short retention window — around 30 days for statutory documents (such as tax clearance or your trading licence) and around 90 days for bank statements.

You can delete any document at any time, which removes the stored file. You can also request deletion of your entire account at any time by contacting us, and we will erase your stored data.

When Kitsiso marks a document as checked, we mean we have system-checked it for completeness and consistency (expiry dates, name matches, coverage). We do not verify documents with any government authority, and we never imply official verification.

In line with Botswana's Data Protection Act, you can request access to your data, correct it, delete it, or withdraw your consent at any time. To exercise any of these rights, contact us below.

Questions or requests: privacy@kitsiso.co.bw. We may update this policy as the product evolves; the last-updated date above will always reflect the current version.